Tanu

Help

Answers about buying tickets and working in the organizer console.

Who it is for

Common buyer questions

Where are my tickets?

Your confirmation email links to your order and tickets. With an account, every ticket is under My tickets. Guest orders bought with the same email appear there once you confirm that address.

I didn’t get the confirmation

Signed in, open the order under Orders and choose “Resend confirmation”.

Payments

This is a test environment. Payments are simulated and only test card numbers are accepted.

Your data

Download or delete your data under Profile. See the Privacy Policy.

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